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Highways Agency

For all queries, complaints, feedback and fault reporting regarding the Highways Agency's network:

By telephone:
08457 50 40 30 or 0121 335 8300. 

By email:
ha_info@highways.gsi.gov.uk 

Please note the '08457' number is non-geographical
Available 24/7
Calls from landlines to 08457 and 08700 numbers can cost up to 8p per minute but are free from some landline providers; mobiles usually cost more. Please check costs with your service provider.
Calls may be recorded or monitored
Do not use a mobile phone whilst driving

Area 5: Berks, Bucks, Essex, Herts, Kent & Surrey (M25 Area)



Area 6: Essex, Cambs, Suffolk & Norfolk